Real-Time IT Insights: How Commvault Fined-Tuned Microsoft-Centric Monitoring with VirtualMetric

Commvault, a global leader in data resiliency, needed a more advanced solution for real-time IT monitoring of their high-performance infrastructure. Their existing tools lacked the real-time monitoring capabilities required to keep pace with modern systems, especially in a dynamic, high-throughput environment. VirtualMetric’s real-time, hyper-granular monitoring provided the by-the-second insights Commvault needed to optimize performance and minimize downtime, while also seamlessly integrating with their Microsoft-centric infrastructure, reducing management overhead and improving scalability.

The Challenge

Managing a complex IT environment with both on-premises data centers and multiple cloud platforms (Azure, AWS, Google Cloud) brings a unique set of challenges. Commvault’s cloud operations team, led by Ernie Costa, was well aware of the high-performance systems running on technologies like Hyper-V and NVMe storage. In these systems, even a second’s delay could mean missed opportunities to prevent incidents or optimize performance.

However, their previous monitoring tool was rather basic. Issues were going unnoticed, and the lack of visibility hindered the team’s ability to troubleshoot bottlenecks and performance degradations quickly. On top of that, working with Microsoft technologies like Hyper-V and Storage Spaces Direct required manual configurations with their old tool, creating extra work and adding complexity to day-to-day operations.

Our Solution – Hyper-Granular, Real-Time Monitoring

When Commvault switched to VirtualMetric, the difference was immediately clear. VirtualMetric provided the IT team with real-time, hyper-granular monitoring capabilities that allowed them to see data at one-second intervals—far more precise than their previous solution. This shift in visibility gave Ernie and his team the power to catch performance issues as they happened, allowing for faster response times and proactive management.

Real-Time Monitoring: VirtualMetric enabled the team to capture data in real time, which meant they could instantly spot network throughput fluctuations or performance drops in their Hyper-V environment. These insights allowed them to address potential failures before they had a chance to impact operations.
Advanced autodiscovery: One of the biggest wins for Commvault was how easily devices and applications automatically show up in VirtualMetric once it’s connected. When new hardware was added to VMM, it would automatically sync with VirtualMetric, saving the team from manual updates and ensuring that all infrastructure was consistently monitored.
Reduced Manual Overhead: By eliminating the need for manual configurations, the team was able to free up valuable time to focus on more strategic tasks. Instead of constantly adjusting monitoring setups, they had a tool that just worked with their infrastructure. Key benefits included:

“We chose VirtualMetric for its hyper-granular sampling and real-time data streaming, which is crucial for high-performance IT environments. It impressed both my team and our networking team.“

Ernie Costa

Manager, Business Cloud Operations at Commvault

The Results

Commvault’s IT team experienced significant improvements in their infrastructure monitoring capabilities after implementing VirtualMetric. Here are some of the key outcomes:

Faster Issue Detection: The ability to see data in real time allowed the team to identify performance issues that previously went unnoticed. With insights now available at one-second intervals, they could pinpoint bottlenecks and address them before they caused major disruptions.
Proactive Performance Management: The hyper-granular data helped the IT team move from reactive troubleshooting to proactive management, identifying potential issues before they impacted business operations.
Simplified Microsoft Monitoring: The out-of-the-box support for Microsoft technologies meant the team no longer had to spend hours configuring custom monitoring solutions. This not only saved time but reduced complexity, enabling a more streamlined and efficient monitoring process.
Improved Scalability: With VirtualMetric’s scalable architecture, Commvault could confidently expand their infrastructure, knowing their monitoring solution would grow with them. They were no longer held back by the limitations of their previous tool.

Looking Ahead: Scaling for the Future

This is just the beginning for Commvault. Ernie’s team plans to create custom dashboards, enhance alerting systems, and expand monitoring across more systems. They also aim to automate performance optimizations, ensuring their infrastructure can scale efficiently as they grow.

Discover how VirtualMetric can help you achieve similar results. Whether you’re optimizing performance, enhancing visibility, or scaling your infrastructure, VirtualMetric is here to support your success.

COMMVAULT

Industry
Information Technology
Location
U.S.
Employees
2882 (2024)
We chose VirtualMetric for its hyper-granular sampling and real-time data streaming, which is crucial for high-performance IT environments. It impressed both my team and our networking team.

Ernie Costa

Business Cloud Operations Manager at Commvault